Privacy Policy
Last updated: February 23, 2026
1. Introduction
FXSUPPORT ("we," "us," or "our") operates the website fxsupport.net (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you interact with our Service:
- Name, email address, and phone number when you submit a contact form
- Company name and job title for business inquiries
- IP address and browser information collected automatically
- Communication records when you correspond with us
2.2 Technical Data
When you visit our website, we automatically collect certain technical information, including:
- IP address, browser type, and version
- Time zone setting and browser plug-in types
- Operating system and platform
- Page response times, download errors, and page interaction information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and support requests
- To send you service-related communications
- To improve our website and services
- To detect and prevent fraud or technical issues
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party companies that assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to respond to legal processes
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Cookies
Our website uses cookies and similar tracking technologies. For detailed information about how we use cookies, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@fxsupport.net
- Address: FXSUPPORT, Brooklyn, NY 11207, United States